Frequently Asked Questions
Everything you need to know about your Allingtons shopping experience.
How long does shipping take and what are the costs?
We offer standard and express shipping options. Standard delivery typically takes 3-7 business days, while express shipping arrives within 1-3 business days. Shipping costs are calculated at checkout based on your location and order weight.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please visit our returns portal to initiate a request and receive a shipping label.
How do I know which size will fit me best?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email notification with a tracking number and a link to monitor your delivery's progress in real-time.
Are your products ethically sourced?
At Allingtons, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials to ensure long-lasting fashion.